MyLiquidation.net Terms & Conditions
Terms & Conditions

1. Overview

By using MyLiquidation.Net, the user accepts the following Refund Policy. Variations or alterations to the following Refund Policy shall only be binding upon MyLiquidation.net, if agreed to in writing. MyLiquidation.Net reserves the right to terminate this Refund Policy with immediate effect.

2. Refund Request

You can request a refund at any time, by contacting our Customer Support at:

Phone:                          1-866-303-1357
Support Ticket:             MyLiquidation.net/helpdesk/
Email:                            Support@MyLiquidation.Net
CC Charge:         Your credit card statement will read "AW-myliquidation.net 18882551137. ".
Billing Questions: For billing questions please call Allied Wallet toll free at 1-888-255-1137

US Office: 7170 Pebble Beach Ln, Seminole FL 33777
UK Office: IDot, Inc. 72 High Street, Haslemere, Surrey GU27 2LA 

Upon a duly submitted refund request and having an account in good standing, MyLiquidation.Net will make every effort to complete your refund request.

Refund requests for an end auction price will only be issued in accordance with our (Returns and Cancellations) of the Terms and Conditions.

Upon request, MyLiquidation.Net will refund the balance as permitted under these Terms of Service or in the event that MyLiquidation.Net terminates these Terms of Services without serious cause.

 

3. Exclusions and Limitations

Refund requests for auctions in the salvage/scrap and AS-IS conditions are not eligible and will not be refunded.

MyLiquidation.Net reserves the right to deny repetitive refund requests (more than once for any given type of Products). No refunds shall be given for salvage, scrap, and AS-IS in accordance with our (Returns and Cancellations) of the Terms and Conditions.

User accounts found not to be in good standing due to the reasons of, but not limited to, fraudulent behavior, excessive refund requests and other such behavior as deemed a breach of the Terms and Conditions will not be eligible for refunds.

 

4. Payment of Refund

All refunds shall be paid to the person who initially purchased the auctions, either through the original payment method used, or any other reasonable payment method to be determined by MyLiquidation.Net in its sole discretion. Upon a successful refund payment your account balance shall be adjusted accordingly.

 

5. Auction Condition Codes

All auctions have a condition code listed in the auction description in accordance with our returns and cancellations section of the Terms and Conditions.

New:

New assets are in original packaging and possess all of the characteristics/qualities/features as advertised by the manufacturer. Traditionally, they are overstock items that were never offered for sale in a retail environment or and have not been used in any way.

Shelf Pulls:

Shelf Pulls were previously available for sale in a retail environment but were never sold. They usually possess one or more price tags and/or stickers, indicating multiple markdowns and have been exposed to appreciable customer contact. In addition, since most of these items are sent through a reverse supply chain (e.g., from a retailer back to a centralized warehouse), they can show signs of further handling. Accordingly, Shelf Pulls can exhibit a wide range of individual product and package conditions that can differ substantially from the original manufacturing.

Used:

Used Assets were previously sold and put into use. They possess noticeable cosmetic defects and blemishes, including but not limited to dents, scratches, and signs of age. Since these assets are usually pulled from a working environment, they rarely come in original packaging and hardly ever contain any documentation or any additional parts and/or accessories. They are minimally tested to meet only the most basic requirements of functionality. Used assets therefore may not be in optimal working condition and can require additional maintenance and repair.

Returns:

Returns were sold to a customer, who then either physically brought the item back to a store or mailed it to a specified location. Reasons for returning a product may not have any correlation to its usefulness (i.e., size, color, model, etc.), and as a result that product may be in fine working order. The majority of Returns, however, do have some operational and/or cosmetic problem. Depending on a company's return policy, these items may also reflect a measurable amount of use. In addition, since most of these items are sent through a reverse supply chain (e.g., from a customer back to a store or a centralized warehouse), they can show signs of further handling. They generally do not come in original packaging and often do not have any of the advertised documentation or additional parts and/or accessories. Accordingly, Returns can exhibit a wide range of individual product and package conditions that can differ substantially from the original manufacturing.

Salvage:

Salvage products most likely does NOT function according to the original equipment manufacturers specifications. There are no guarantees to the overall usefulness or functionality of this product. Packaging is either absent or in non-resalable shape. Salvage products normally have some value in the form of their parts yielding complete and/or functional units. Salvage assets have been identified as defective for reasons concerning their functionality, appearance, or both.

Refurbished: Refurbished assets are used but have been inspected, tested, and restored to full working condition. They rarely come in original packaging and seldom contain any documentation or any additional parts and/or accessories. Due to their operational history, refurbished assets possess noticeable cosmetic defects and blemishes, including but not limited to dents, scratches, and signs of age.